PCI Group is an industry leader in providing low-cost, safe, secure and compliance based, print and mail and electronic communications. As a recognized leader in the collection industry for over 35 years, our solutions are fully compliant with all of the latest regulatory standards including SOC I & II, PCI-DSS, HIPAA, HI-TRUST and FISMA.
Our attention to customer care includes: dedicated customer service representation for every customer and, personalized service that is highly responsive to our customer's needs. This includes providing letter changes in 24 -72 hours, and proactively helping customers enable both print and digital communications to lower costs and streamline their collection communication process. Our solutions are designed to generate improved cashflow, better customer engagement and streamline the entire customer communication process.
Our solutions include:
- Document design and composition
- Client data preparation
- High-speed, full color ink-jet document production
- Online account management
- 24-hour delivery of print and mailed documents
- eDelivery
- Document archiving
With PCI's online account management system, trakPCI system, customers have full access to the end-to-end process of their communications. including: 24/7/365 access to tracking, real-time electronic alerts. Customers, nationwide, choose PCI Group as their trusted business partner whose integrity, service quality, and performance are second to none.
www.pcigroup.com